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Implementing salesforce.com is not a start and stop project—it’s an ongoing journey for your entire organization. You must continuously educate your staff on Salesforce’s capabilities and iterate on your instance to find the right dynamic and functionalities for your company. At Dreamforce last year, hundreds of attendees got out of the rain to attend the session, “Grow Your Business - Best Practices to Drive Adoption and Success,” offering tips & tricks to help drive business value from Salesforce investments. The session highlighted the journey that many organizations go through to when switching technologies. At XCG, we say that there should…
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02 Aug 2014
When a sales manager gets promoted, it’s typically because he or she was a very successful salesperson. However, many of the skills that made the manager successful as a rep are in direct conflict with the skills needed to succeed as a sales manager. Most organizations know this and take great pains to prepare these newly-minted sales managers for success – primarily in the form of training. One of the most common types of sales management training is leadership training, which is designed to create greater insight and self-awareness about how sales managers relate to their team. While leadership ability…
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